Shipping Policy
Rider's Relief™ Shipping Policy:
NOTICE: WE ONLY SHIP OUR HEMP DERIVED PRODUCTS WITHIN THE UNITED STATES; TO LEGAL STATES.
Shipment Processing Time
All orders are processed within 2–3 business days of receipt. Orders may not be processed or shipped from Friday, 12:00PM Central through Monday 12:00PM Central; or US Holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Our Customer Service Team is here to help should you have any concerns or experience any delays in receiving your package! Please email info@ridersrelief.com
Shipping Rates and Delivery Estimates
Customers have the option to select UPS Ground or UPS 2-day at an additional charge on any order.
Shipping charges for your order will be calculated and displayed at checkout.
**Shipping may be free on orders over $100**
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Shipment to PO Boxes or APO/FPO Addresses
Rider's Relief, LLC DOES NOT ship to PO Boxes or addresses within US Territories, and APO/FPO/DPO addresses.
International Shipping Policy
Rider's Relief, LLC DOES NOT ship outside the United States.